Workshop Controller

Location: Sandicliffe Dealership, Leicester
Contract: Full-time

About the Role

Sandicliffe is seeking a Workshop Controller to join our Large Leicester dealership. This is a key role responsible for the effective day-to-day control of the big workshop, ensuring work is planned efficiently while maintaining high standards of quality, safety, and customer satisfaction.

You will act as the central link between technicians, service advisors, and management, supporting productivity while creating a positive and inclusive working environment.

Key Responsibilities

• Plan and control daily workshop activity to maximise efficiency and throughput
• Allocate work effectively, considering skill levels and workloads
• Monitor job progress and address issues promptly
• Liaise with service advisors to ensure clear communication and accurate updates
• Support technicians with guidance and prioritisation
• Ensure all work is completed in line with Sandicliffe, manufacturer, and health & safety standards
• Contribute to a positive, respectful, and collaborative workshop culture

About You

• Previous experience from a Large Workshop environment as a Workshop controller, or similar aftersales role
• Strong organisational and communication skills
• Calm and confident under pressure, with the ability to prioritise effectively
• A supportive leadership style that values teamwork and inclusion
• Committed to quality, safety, and customer-focused outcomes
• Automotive manufacturer experience is desirable but not essential
• Full UK driving licence

What We Offer

• Competitive salary with performance-related bonus
• Manufacturer and in-house training
• Opportunities for career progression within Sandicliffe
• Employee benefits including staff discounts
• A supportive, inclusive, and people-focused workplace

Our Commitment to Diversity, Equity & Inclusion

Sandicliffe is proud to be an equal opportunities employer. We are committed to creating a workplace where everyone feels valued, respected, and supported to succeed. We actively encourage applications from people of all backgrounds and experiences and are happy to discuss reasonable adjustments at any stage of the recruitment process.